Opinions

"We have been in our dream home for almost 4 years now and haven't had a single complaint from day 1. We fell in love with the community of St.Andrew's west and the style of homes in the area when looking to build. Rooftight was recommended to us by a friend who knew they were building most of the homes in the area we were interested in. From our very first meeting, we felt like family. Meeting with Michelle was so exciting and having her there was a tremendous help. Chris was also so amazing to help with any questions we had a long the way. We have recommended rooftight to several friends, some of which have also built with them. Fast forward to 4 years after closing and we are still beyond thrilled with our home and Scott and Chris still help us whenever needed, even though we aren't current builders. We felt like we were apart of the rooftight family and now we have a whole new family in our neighbours. We've built friendships that will last a lifetime and cannot imagine living in a different home or neighborhood. Scott, Michelle, Chris and the entire rooftight team will ensure you're happy with your build at every step along the way and that you remain happy for years to come. Stop looking because you will not find a more reputable team to help you with this journey. We're forever grateful."

Stacey and Ryan

It has been quite the exciting week for myself, Beth and the kids and extremely busy to say the least. I just wanted to say to all involved including all the trades and suppliers "Thank You So Much." You guys are truly exceptional at what you do and put a lot of time and attention into the small details that really set your homes apart from the others.

Thank you for making building a house exciting and stress free. Thank you for caring and listening. Thank you for having the patience and understanding for our vision. You've truly built an exceptional custom home that we get to come home to and say "wow, I can't believe we live here" each and every single time.

From myself and Beth, thank you again. (Can't say that enough) And although we will miss the exciting process of building, we will definitely enjoy our new home and community in St. Andrews West.


Thanks,
Jessie & Beth

Jessie and Beth

Rooftight is a highly skilled professional company with all of the disciplines in house to provide the homeowner with a wonderful custom home building experience.
From the purchase of the property, through the home design, construction, closing, and warranty work, the knowledge and experience of the team comes though loudly in the finished product.
I am very happy with my new home and thank the skilled and thoughtful people at Rooftight.

Matt

In 2016 I sold my home of 16 years and found myself looking for new home with a very short deadline. Honestly I was very nervous at first because Id left a very beautiful custom built home and wondered if I could find something that Id be happy with, without much of my own design input. After viewing numerous homes for sale, I walked into a Rooftight open house, (of the home I eventually purchased), and immediately knew it was the one for me. Since moving in, whoever comes into my home, without fail, remarks that there is a certain sense of "calm". This is exactly how I felt when I first walked in. The attention to details, colors, types & size of windows, lighting, textures, flow of the rooms, all contribute to the livability and peacefulness in this home. Notably, "details" are very important to this builder, which give the home a "custom" and contemporary feel, to which Michelle Reid can be given much credit. It is obvious that having this added design research has made a difference in the types/quality of homes Rooftight builds. Even down to the size of the very generous deck - not sure I would have noticed initially but certainly after living here now through a summer, it was very important - and something most other builders don't do, as evidenced by most of the homes around me. One gets a sense that building high quality, beautiful homes is Scott Smith's personal objective, not just a marketing spin. Working with Scott Smith and Michelle Reid has been has been an excellent experience, both through the purchase negotiation and closing. They are very professional, very accessible and follow up consistently on questions/requests. Often "after sale" issues can be frustrating to deal with, but I would not hesitate to say that any issue (normal with a new home) I have encountered, even a small detail like changing an inaccessible light bulb, has been dealt with in a respectable time frame and by competent and professional trades.
I would highly recommend Scott and his team at Rooftight to anyone looking for a new home construction build.

Angela

I was honestly teary eyed when I walked in to my new home, we have been working so hard and living in chaos for the past month and knowing that this beautiful home is awaiting us is the light at the end of the tunnel. I am so happy we decided to take a cruise out to the showhome that day, we had no intentions of buying a house here and didn't even know if we would stay in NS forever, maybe a few years uproot and move again. Your homes changed our path and we are so happy to provide our kiddies a forever home to make memories and grow in. A stable childhood with no more moving (after this one of course lol) and working with all of you has been one of the coolest experiences having such a handprint in our dream.

Thank you so much!!

Danika

When it came time for us to build our dream home we knew immediately we would be building with Rooftight. We have known Scott, Michelle and Chris for quite some time and from the very beginning, what stood out to us the most was how they all took the time to really get to know our family. By taking that time, they knew exactly how to custom build our home to fit our personalities and our lifestyle.

Scott knew the neighborhood we wanted to build in and he did everything in his power to make it happen for us. Michelle's passion is design and her work is her masterpiece! She knew the exact look we wanted to achieve and the results are stunning. She made every decision fun and easy. Chris and Jimmy were always willing to take us through our home and they loved sharing the progress. And of course Rosemary is friendly and warm personality made us feel right at home.

Every step of the build process was seamless and effortless from our end. The Rooftight team always went above and beyond to ensure that our needs were being met. They made us feel like family and the level of effort they put into building our home was the same as if they were building their own. As first time builders we are blown away by our experience, it was fun, enjoyable and exciting. Words cannot express how grateful we are to Rooftight, they built the home of our dreams but more importantly they built a home where our family will make memories that will last a lifetime.

Thank You Rooftight!

Natalie

Dear Jim,
A big thank you to you and your team for building a great home at 67 Gallery Crescent and for service provided during the purchase and at the pre-closing. It's always nice to work with professionals who take pride in their work.

Sylvia Large, Realtor

After 9 years away from home, living in very isolated northern communities, Sarah and I were very excited to build our dream home. We had spent many cold winter nights dreaming of our home and had very specific plans and ideas. The last thing we wanted was a cookie cutter home. We wanted a home that would suit our family's lifestyle and needs along with a home that we would be proud to raise our children in.

With all these expectations, the next question was, who do we get to build this home and will they meet our high expectations? After doing lots of research with little success I stumbled across the Rooftight website which immediately drew my attention. I could immediately tell that there was something special about this company. The style and craftsmanship was like nothing else I had seen. I called the phone number on their website and spoke to Michelle for the first time. After speaking with Michelle about our dream home I was positive that we would be having Rooftight build our home. We expected that building our home from the other side of the country would pose some headaches but we could not have been more wrong. Michelle and the Rooftight team were more than accommodating and before we knew it our dream house was being built. We were realistic and knew that during the process of building a custom home from scratch issues were bound to pop up. Throughout the 6 month build we were very surprised at how easy the process was which is a testament to the builder. The very few issues that we did encounter during the process were easily rectified and Rooftight was professional and fair. The day we finally took possession of our new home was a dream come true for us and it did not disappoint. The Rooftight quality and attention to detail was more than evident and continues to impress. Our family cannot thank Rooftight enough for our experience and we will continue to praise them to any other families in the market for a custom home. A job very well done!!!

Thanks from Jeff, Sarah, Avery and Griffin.

Jeff and Sarah

After deciding on buying or building in Fall River, we did some research on finding a realtor. It was important for us to find a realtor that lived in Fall River as well. After looking on the internet and reading all the reviews, we found Richard Payne.
Since this was our twelfth move, we knew what we were looking for. Richard was very patient, knowledgeable and informative with us.
We decided on building (which was our first time), Richard was very helpful helping us decide on a builder in the area, which was Rooftight.
From January til October my husband was down from Ontario (where we lived) once a month. Richard was always available to take him around and look into any questions we would have.
I met Richard I came down my one and only time in March. He came with us ( and Michelle Reid, Rooftight's designer ) to help us pick out everything for the house, roof, siding, flooring, lights, paint etc......
Now it is November, we are living in our Rooftight home here in Fall River, and we love it.
It is very scary to build, you always hear these horror stories, but with Rooftight and Richard Payne, it was a wonderful match. We had a wonderful experience that went without a hitch.
Thank you again, Rooftight and Richard Payne.

Lori and Morley Hodder

From the moment we walked in the Design Centre and met with Scott and Michelle, to picking out our lot, through to the day of closing, the process has been completely enjoyable. We have built homes in Nova Scotia and Alberta with other contractors and have never experienced the ease and enjoyment that we have with Rooftight. Michelle is worth her weight in diamonds...not gold!!!

Scott is obviously a brilliant and great man because it reflects in his team, from Michelle, Chris and Jimmy...through to the trades people he chooses to work on his projects. Any concerns or issues that Bill and I addressed were dealt with both timely and professionally. We always felt that any concern we had during construction was a priority with the Rooftight team.

We are looking forward to building again with Rooftight in a few years. Just want to enjoy and love the new home we are in now!! We fall in love with it all over again, every time we come home!!!

Tracy and Bill

When we were deciding on a new home, we did a lot of shopping around. However, once we met with Rooftight, the decision was a no brainer. We could easily see that this team was real. The conduct, customer service, and their warm personalities are the main reasons we were so drawn to them. During the build of our home, Scott, Jimmy, and Michelle always made themselves available to show us the property when we wanted to see it, and to answer any questions we had. It was such a pleasure to do business with a team that has such a high level of integrity. They told us they would deliver and they did, and in many areas went above and beyond. We have been in our home for a few months now and we love the quality, design and location. We still continue to maintain a great relationship with the Rooftight team, and if we ever build a house again, there is no doubt that Rooftight would be our builder.

Lisa and Stephen

We really enjoyed all of the Rooftight team. Scott is the powerhouse who does all the wheeling and dealing, Michelle, is a mind reader/designer! She guides you through the part that you will be living with and does it with great success. Then we have Jimmy, the man who is the constant in all of this, the problem solver, the fixer, the person who constantly and calmly reassures us that all will be well, and it is! A fantastic team!

The whole team took part and also allowed us to take part in the design, building and finishing of our house. We felt it was really our house all along, right from the first shovel-full to the hand over. It was a positive, energizing experience! We are very happy with our house, both its design and the care and skill used in building it. Our house is a source of great pride!

Donna and Parker

We truly enjoyed working with the Rooftight team in building our new house. It was a full package deal with customer service beyond expectation all the way. This is house number 6 for us and we are absolutely pleased with the outcome. The Rooftight team has made this a truly amazing experience. During the entire 7 months, the team made it extremely easy to view the house whenever we asked and answered all the questions we had. It is a one-stop shop, which avoided us running around stores trying to find what we wanted to make it our own. In the end our house turned out to be exactly what we had hoped for and this is all because of their caring and customer focus attitude. Rooftight provides a service like no other and we thank you for that indeed. We haven't seen any other that provides an all around service like Rooftight does and it makes it so much easier and pleasing. We will recommend Rooftight at every opportunity we have, since an experience like this should not go without mention!

Joan and Peter

The team at Rooftight was very enjoyable to work with. They offered good choices as standard options so that we did not have to upgrade everything in order to have a good-looking house. Michelle offered interior-decorating support to help make decisions quicker and easier. The Rooftight team offered flexible meeting times to accommodate our schedules, respected our budget, worked with us to get the best value out of our money, and to get what was important to us. If we were to build again, we would build with Rooftight.

Amy and Craig

This was our third house that we built and we have used three different builders. It was by far the best experience. Michelle and Jimmy were a pleasure to work with and always friendly and accommodating. It was very nice to have such a large selection of flooring and lighting to choose from. Having Michelle to help out during this process was a real bonus. We would not hesitate for a second to build with Rooftight again.

Debbie and Chris

We drove through Capilano Country Estates with the detailed plans for our retirement home rolled up on the back seat. We liked what we saw and met with Scott Smith and Kathy Wambolt a few days later. Scott understood our dream and all the details that would be needed to make it a reality. He was certain that he and his team could deliver, even though this wasn't one of this "stock" plans. He showed us examples of his workmanship in the homes he was currently building. We were sold! It was particularly important that we have full confidence in Scott and his tradespeople since we would only be able to visit Nova Scotia three or four times during construction. We were also asking for many custom features and things to be done "our way". Any issues with plan details or materials on the jobsite would have to be resolved via telephone or e-mail. Very few items arose as we went along and all were satisfactorily resolved. Our last visit, three weeks prior to closing, gave a hint of great things to come! We closed on this transaction while driving through New England on our way to Nova Scotia and retirement, skipping the customary pre-closing inspection.

At dusk the next day, Scott was waiting for us, sitting by the side door, to give us our keys and show us through the completed house. His big smile showed that he was justly proud of what he and his team had accomplished. The house exceeded our expectations in virtually every aspect. Scott had delivered precisely as he had promised and we now had our 'dream home'. As the months in our new home have passed, our sense of wonder at what skilled hands can build remains and our satisfaction with our home grows.

Thanks, Scott!

Michael and Suzanne Nolan

Being first time homebuyers out in the world of real estate can be a bit intimidating. After being introduced to the prospect of building we knew this is what we wanted to do! You often hear stories of how building a home can be stressful. Rest assured if you choose Rooftight as your contractor it will be stress free!!! When it came time to picking out everything for the home, it took probably 2 hours! You go to one stop, and their designer Michelle is right there assisting you in your choices. You're not running from place to place to make decisions, which is really nice. Everyone on their team was so friendly and knowledgeable, and you can tell they really enjoy what they do. I think they were just as excited as we were to be in our first home! The end result is just amazing. The craftsman ship and fine detail really are above everyone. We absolutely love our house, but when we need more space and decide to build again, Rooftight will be our first call!

Terry and Jen

Michelle,

Thanks so much!!

I really appreciate you in this whole process, Matt & I both feel that when we go to you with something you are always right on the ball willing to help us in any way. And I want to make sure you know that it means so much to us!!!

I love the tile! And with the paint colors it looks fantastic. I'm so glad we went with that. Did you see the tub? It looks fantastic.

Matt is away at sea right now, but I sent him some pictures & he's very excited!

Thanks again for everything & to Scott as well!

Tamara Klebert

We enjoyed our experience working with the Rooftight Team. We would definitely recommend Rooftight as a builder to friends since our expectations were exceeded. While living in Calgary we were hearing horror stories about local builds going months over schedule and we were a little nervous about building, especially since we were starting the process while living thousands of kilometres away.

From day one, everyone we met with at Rooftight was knowledgeable, professional, honest and very friendly. Any questions or concerns we had were addressed promptly. With so many decisions to be made, we thought that building a home may be stressful, but having your professional opinion was invaluable to us, and our meetings always felt very relaxed.

If we were to build again, we would strongly consider doing so with the Rooftight Team, having seen the quality and pride that goes into their homes. Thank you!!

Kristy and Peter Brideau

We could not have been more pleased with the whole process and how easy you guys made it for Meghan and I with the lack of experience and knowledge we both had with purchasing a brand new home.

Michelle was fantastic at answering our questions helping us pick out our interior finishings throughout the whole process. The house itself was wonderfully constructed and we both have absolutely loved living in it so far.

We both think Jimmy is a great guy and it has been nice to see him stop by a couple times to ask us how everything is going. We both really appreciated that.

As for recommending you to others. I know personally I can't count how many people I have spoken too regarding the quality of home you build and quality of service provided with it. I know that even a couple of them had checked out your booth at the home show a couple months ago. We both would definitely look to build with you again in the coming years! You get a discount for the second house don't you? LOL

Thanks for everything guys!

Brad and Meghan

Many would say that deciding to build a new home is a brave and bold move, most would say that deciding to do this while living in a different country from your new home is just plain foolish! However, I would suggest that these people have yet to meet the Rooftight team.

In November 2009, my husband and I travelled from the UK to visit Nova Scotia in order to reach a decision regarding our potential emigration to the province. A critical part of this trip was to determine whether we could find a property that would provide our family of five with a home to accommodate our desired lifestyle. Having viewed nearly a dozen established homes, our realtor took us to see Rooftight's model home in Fall River.

As we drove up to the model home it was clear that there was real care being taken in the way the community was being developed by the builder; the layout of the lots and the well kept environment was a clear sign to us that this builder took pride in their "product". This impression was further enhanced by the obvious quality of the model home; from the exterior landscaping, to the beautiful interior design, to the use of technologically advanced materials and products we were very impressed by what we saw.

However, taking on such a large-scale project from overseas would need more than confidence in the product. It would require the development of a relationship with our builder based on trust that was built on open and honest communication from the start. Given that at this stage we had not even met the builder or his team we were extremely doubtful that this could be achieved. How wrong we were!

Later that week we had the pleasure of meeting Rooftight's Director of Marketing and Design and one of the business' Project Managers to walk our preferred lot. It was immediately clear that the Rooftight team were able and willing to answer any questions we might have as "novices" in home building. Given that home construction in Canada differs quite significantly from our then UK home we had plenty of questions! It was a very worthwhile initial session which demonstrated two key points to us about Rooftight; firstly, that there would be no compromise in the quality of the home they could build for us and secondly the project would be a partnership between us.

On our return to the UK, it was not long before we were having regular transatlantic calls to undertake the management of the project. Soon we were also enjoying the receipt of regular photographs of our new home which gave us yet further confidence in the quality of the build and allowed us to make the necessary design decisions from distance. Every question we had was met with an answer and often a detailed explanation for the answer.

We were very keen to take advantage of Rooftight's commitment to building an energy efficient home and given that Canadian homes face a range of climate challenges unfamiliar to us Brits, once again we were reliant upon the team's expertise to incorporate the necessary products and materials in our home to achieve our aim of energy efficiency. This has now been verified by a range of tests that have proven the energy efficiency of our new home.

Having now lived in our new home for over a month, we continue to be delighted daily with how our home "fits" our family and our desired lifestyle; a clear demonstration to us of the success of Rooftight's design approach. We are equally delighted by the fact that our relationship with the Rooftight team continues; when Hurricane Earl hit the province and when we had problems with our appliances supplier the team went "over and above" in supporting us through these difficulties. So to those who would consider building a new home to be brave, bold or even foolish please let us introduce you to Rooftight Construction; in our opinion Nova Scotia's premier builders. Better still, come and visit their new Design Centre in Fall River and let the product and team speak for themselves!

Rachel and Richard Sumner

When we decided to build another new home for the second time it was an easy decision to build again with Scott and his team at Rooftight. Scott built our first home eight years ago and we enjoyed the building experience with Rooftight so much that we didn't even look at any other contractors. From our own experience, we knew that Scott builds quality homes, on time and to your personal taste. We have to honestly say that our second experience building with Scott and his team was even better than the first time. The building process has become so much more personal and even more enjoyable. Meeting with Michelle at the new Rooftight Design Centre made everything so much easier and stress free. With the help and support of Michelle's expertise and knowledge allowed us to build a home that not only reflects us as home owners but also serves the needs of our family. To Scott and Michelle and Jimmy, thank you for taking the time to get to know us again, not just as home owners, but also as individuals. We truly enjoyed every personal touch that went into creating such a beautifully crafted home. We love our new home and can't say enough about the quality product that Rooftight Construction provides. Thanks again to everyone involved.

Mark and Leanne Pound

Working with the Rooftight team was fantastic, any questions or concerns we had were always answered right away. We always felt like we could contact Michelle or Jimmy with any question & were not being a bother!!! I always tell people that our building experience with Rooftight was stress free & fun. And that's saying something considering at the time I was pregnant, had a 1 and 3 yr old at home and my husband was away at sea for a lot of the build. Building a home stress free under those circumstances really shows the quality and care of the company we were working with! We felt like we were always included in decisions & could go to you for anything. We really felt that our happiness is really what you wanted. After our great building experience, recommending Rooftight is a no brainer!

Tamara and Matt

As this was our first build, we had lots of questions. I was amazed by how quickly we got replies to emails and the sense of pride that the Rooftight crew had during the build. It was so nice to be able to stop in along the way and see the progress.

Natalie and Patrick

We are really enjoying living in Fall River, in the house in particular. We have owned a number of other homes and this has definitely been the nicest.

The O'Keefe's

We enjoyed working with your team. It was very nice to get to meet the people doing the work and we especially enjoyed your and Chris' help in putting our home together. Like most things, it's the people involved that make projects a success or a failure.

You made the long distance as little an issue as possible. You anticipated some of the things we wanted/needed and this was very helpful.

Roben and Dave

We enjoyed working with both Michelle and Jimmy. Michelle offered practical advice, did not try to upsell us, had good taste, and was very prompt in her replies. Jimmy put our mind at ease time and time again, was always available for a walk through on our schedule, and was appreciative of my home baking!

Our only frustration with the process was the time in which it took for HRM approvals, and that it had to take the full four months to finish our home (it would have been a lot less stressful for us if it was finished before school started). However, compared to other horror stories we've heard about other builders, we feel we were with the best team in HRM.

We couldn't believe how easy and how fast it was to pick out our own house! Selecting all of our colours and designs was fun and stress free, and we are so happy with the finished product. We appreciated being able to alter the plans to fit our lifestyle too.

We would build with Rooftight again BUT don't plan on ever leaving our lovely home :)

Meggie and Matthew

From the start, we felt very good about building with Rooftight and in St. Andrew's West because we could tell that Scott and the team had a well thought out plan for the subdivision and it was exactly the look and feel we wanted. The Design Centre was another very positive feature, after touring the house we could tell the Rooftight team paid close attention to the details and built beautiful homes, inside and out! It was also a very convenient meeting spot; being able to look at house plans and samples at the Design Home rather than trying to visit multiple suppliers (with our new baby in tow) made the task exciting rather than stressful.

The initial meetings with Scott and Michelle were great; they answered all our questions and had lots of ideas and advice to help guide our plans. Having Michelle help with the design choices was phenomenal. She figured out very quickly what we liked and what we wanted in the house, and she was able to point us in the right direction and narrowed down our choices to a manageable amount. Chris was a great site manager; he was organized and very helpful. He took us through the site regularly and kept us in the loop on how things were progressing. He worked very well with the trades and even finished our house early!

We're very happy you received the builder of the year award... we think you deserve it!

Erin and Andy